Privacy policy
Updated November 1, 2026 · Operational messaging is not active
This policy describes information Piña Paint Experts Inc. uses for website inquiries and the planned, optional crew messaging program.
Information you choose to provide
Project inquiries may include your name, company, phone or email, property location, requested painting or repair work, project size or number of units, preferred timing, recurring-work interest, inquiry source, and details you choose to write. Please do not send resident information, access codes, payment details, or other sensitive information in an inquiry. Photos and attachments are not accepted by the estimate form.
For optional crew messaging, we use your name and mobile number; the channels you select; the date, signature and wording of your written consent; any later withdrawal; and work-related messages and delivery records. Job links may record your response to an assignment. We keep completed consent records private.
How this website works
When the estimate form is available, it submits your details directly to our website service and saves an inquiry record without opening your email application. An on-page reference number confirms that your request was saved. If the form is unavailable, please call or email us using the contact information below.
Our hosting and database services process and store inquiry details. Resend sends an internal email notification to info@pinapaint.com; a notification delivery problem does not erase the saved inquiry. A saved-request reference confirms the website record, not delivery to an email inbox.
The printable crew page does not electronically submit a form, enroll a number, or save a signature. Return a completed paper form to Piña Paint for manual review.
How we use information
We use inquiry details to review your project, respond by phone or email, discuss the property and scope, prepare a possible estimate, and manage follow-up. Sending an inquiry does not reserve a date, accept a price, create a work agreement, or subscribe you to promotional messages. After permission and activation, selected crew channels may carry job assignments, schedule changes and reminders. This program does not include advertising or promotional messages.
Mobile information and messaging permission
We do not sell or share mobile information, SMS or WhatsApp opt-in data, or messaging consent with third parties or affiliates for marketing or promotional purposes. Consent belongs to the direct relationship between you and Piña Paint Experts Inc.; it is not sold, rented, or transferred to another sender.
Contracted providers may process the telephone number, message content and delivery information needed to provide hosting, email or messaging on our behalf. They do not receive permission to use your messaging consent for their own marketing. We may disclose information when required by applicable law or to address a security or delivery problem.
Frequency, rates and choices
After activation, message frequency varies with your assigned jobs and schedule changes; reminders may be sent approximately 24 hours and 2 hours before a scheduled job. Message and data rates may apply. SMS and WhatsApp are optional and selected separately; you can coordinate work directly with your supervisor instead.
You can withdraw permission at any time by contacting us. After activation, reply STOP by SMS or WhatsApp to pause both channels; reply HELP for help. A stop request will not be bypassed by switching channels. START or UNSTOP may remove a provider block, but reminders do not restart until Piña Paint verifies fresh, explicit permission. See the messaging terms. Do not use this inactive program for urgent requests.
Site technology and records
Cloudflare Turnstile helps prevent automated spam and processes technical browser and connection information. Our website service also validates submissions and uses limited technical request data, including a protected hash derived from the connection address, to limit abuse and duplicate requests. The hosting service may process technical connection information to serve and protect the website. See Cloudflare's privacy policy for its data practices.
Your browser temporarily stores a random submission reference and a request fingerprint to help retry a request without duplicating it. That browser record does not contain your form details.
This website has no advertising pixels or analytics tags installed. If a link includes campaign identifiers, the form can save those identifiers with an inquiry to help us understand its source. There is no online crew enrollment. We will update this policy before adding advertising or analytics tools.
We retain inquiry, work and consent records as needed for their stated purposes, documenting communication choices and applicable recordkeeping. We review inquiry records for deletion when no longer needed. You can request access, correction or deletion; some records may need to remain to document a withdrawal or satisfy recordkeeping requirements.
Questions or privacy requests
Email info@pinapaint.com or call (872) 223-2897. These are support contacts. The designated crew messaging sender is (872) 316-7755; automated crew messaging is not active.